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Technical Writer

ZLS
Columbia, SC Contract 🏠 Hybrid Mid Level
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Job Description

Scope of the Project:
Seeks an expert in Technical Writer for writing RFPs for complex projects to be procured.

Daily Duties / Responsibilities:
The Department of Health and Human Services is seeking a BA Technical Writer who will write RFPs using the agency template for at least 5 different projects that the agency needs to procure.

General Duties:
  • Attend and facilitate various meetings to get missing language and details to draft the RFP.
  • Development of RFPs that include scope of work, technical requirements, staff, deliverables, etc. for each project.
  • Review and write the business needs in the RFP.
  • Identify mandatory requirements, page limits, formatting rules, and scoring criteria.
  • Gather information from Subject Matter Experts, past proposals, and leadership to ensure completeness in each RFP.
  • Assist management in getting the responses needed for compliance requirements.
  • Works with Medicaid Systems leadership to create and update the RFPs.
  • Other duties as assigned.

Desired Skills and Experience:
  • 2+ years of technical writing experience in positions requiring the development of structured written materials and visual aids.
  • Must possess advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency.
  • Ability to interact with project team members, management, and agency departments and to build out required sections in the RFP.
  • Attention to detail to avoid missing requirements that can disqualify a bid.
  • Experience with procurements for state agency.
  • Experience working with SharePoint and other typical project management tools, including Visio, PowerPoint, MS Project, Word, Access and Excel.
  • Ability to create and document key project management requirements.
  • Superb communications skills (written and oral).
  • Effective listener.
  • Willingness and ability to effectively engage with people and organizations; ability to get people with competing, diverse interests to work together.
  • Experience in Medicaid or other healthcare claims system(s) IT projects preferred, but not mandatory.
  • Must be able to manage multiple high profile, high priority projects at one time.

Required Skills (Rank in Order of Importance):
  • 2 years of technical writing experience.
  • Must possess advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency.

Preferred Skills (Rank in Order of Importance):
  • Ability to interact with project team members, management, and departments.
  • Previous public sector work experience.
  • Experience in Medicaid or other healthcare claims system(s) IT projects preferred.

Required Education:
  • Bachelor's Degree

Additional Skills/Duties:
  • People skills
  • Superb written and oral communications skills.
  • Strong proficiency in English is required.
  • Willingness and ability to effectively engage with people and organizations on a continuous basis.

Required Skills

Technical Writing Medicaid healthcare SharePoint